Four steps from request to completion
A clear, predictable process. You stay in control of the instructions, and you review and approve the work before it is finalized.
Request Assistance
The client submits an inquiry describing the type of document assistance needed.
Provide Documentation
The client supplies supporting documents, selects the requested documents, and provides specific preparation instructions.
Preparation & Client Review
Our in-house paralegals, supervised by a licensed attorney, prepare eligible documents at the client's direction. The client reviews the completed materials and approves them.
Completion & Next Steps
Completed materials are delivered, or administratively filed or served when permitted and specifically directed by the client.
What to have ready
You do not need everything on day one, but requests move fastest when you have these at hand.
- A description of the documents you want prepared
- Your instructions, in your own words
- Any supporting documents or information the documents will rely on
- Your preferred way to be contacted
Where legal advice or representation is necessary, clients are advised to consult a licensed attorney. If a matter is escalated beyond document preparation, Zelix Services contracts with local attorneys and tells you in writing first. See Attorney Resources.
Common questions about the process
How long does it take?
Most requests receive a response within one business day. Preparation time depends on the documents and how quickly we receive your instructions and supporting materials; we give you an expected timeline when we confirm your request.
Can I do this from my phone?
Yes. The request form works on any phone, and you do not need to create an account.
Do I need to visit an office?
No. Everything can be handled remotely. If you would rather talk first, call 424-371-7681, Monday–Friday, 9:00 AM–5:00 PM Pacific.