Terms of Service | Zelix Services

1. Acceptance of Terms

Welcome to Zelix Services ("Zelix Services," "we," "us," or "our").

These Terms of Use govern your access to and use of our website, online forms, electronic communications, and related website features (collectively, the "Website").

By accessing or using the Website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please discontinue using the Website.

These Terms govern website use only. Any paid document preparation services are governed by a separate written service agreement with the authorized service provider.

2. Nature of Our Services

Zelix Services is a brand associated with non-attorney document preparation and administrative support services.

Services that require registration as a California Legal Document Assistant ("LDA") are provided only by individuals or entities properly registered and authorized to perform those services.

Depending on the circumstances and applicable law, services may include:

Client-directed document preparation
Administrative document organization
Typing and formatting correspondence according to specific client instructions
Administrative coordination of authorized document delivery
General information about publicly available legal resources
Other legally permitted non-attorney administrative services

The availability and scope of services are determined by applicable law, registration requirements, and the individual written service agreement.

We reserve the right to decline requests that exceed the lawful scope of our services.

3. Not a Law Firm — No Legal Advice

ZELIX SERVICES IS NOT A LAW FIRM. DOCUMENT PREPARATION SERVICES PROVIDED BY REGISTERED LEGAL DOCUMENT ASSISTANTS ARE NOT ATTORNEY SERVICES.

Legal Document Assistants are not attorneys and cannot provide legal advice or perform services reserved for licensed attorneys.

Neither the Website nor the non-attorney services described on it provide:

Legal opinions or individualized legal advice
Legal representation
Legal strategy
Attorney-client advocacy or negotiations
Representation in court
Guarantees concerning legal rights, remedies, or outcomes

Information provided on the Website is for general informational purposes only and should not be relied upon as a substitute for advice from a licensed attorney.

4. No Attorney-Client Relationship

Accessing this Website, contacting Zelix Services, completing an inquiry form, or submitting documents does not establish an attorney-client relationship.

Any representation by an independent licensed attorney must be separately agreed upon between the client and that attorney.

Zelix Services cannot guarantee that an attorney will agree to accept any matter.

5. Client Responsibilities

Clients and prospective clients are responsible for:

Providing accurate, complete, and truthful information.
Supplying documents they are legally authorized to disclose.
Providing specific instructions for requested document preparation.
Reviewing and approving completed documents.
Monitoring relevant legal deadlines.
Seeking qualified legal advice when necessary.

Zelix Services does not independently determine which legal documents a client should use or which legal positions a client should assert.

Documents are prepared only within the scope of services permitted by law.

6. Correspondence and Document Delivery

Where legally permitted and expressly authorized, the responsible document professional may provide administrative assistance with correspondence preparation or delivery.

Document preparation does not mean that Zelix Services is representing the client as legal counsel or independently asserting legal claims.

Clients remain responsible for the content of their specific instructions, review and authorization of their documents, and any deadlines or legal requirements applicable to their matters.

Any required formal service of process must be performed through legally authorized means.

7. Attorney Resources and Independent Representation

Certain matters may require legal advice, negotiation, litigation, or other services that can only be performed by licensed attorneys.

In those situations, clients may be directed to appropriate independent attorney resources.

Any attorney introduction or referral service offered through the Website will be subject to applicable law and regulatory requirements.

Attorneys are independent professionals unless expressly disclosed otherwise. Zelix Services does not control their professional judgment, fees, acceptance of clients, or legal outcomes.

A separate engagement agreement is required before any attorney-client relationship begins.

8. Client Intake and Submitted Information

Our Website may allow visitors to submit inquiries and supporting documents.

Submission of information does not guarantee acceptance of a service request.

We may request additional information, decline a matter, or determine that a request must be handled by a licensed attorney.

Please do not submit unnecessary Social Security numbers, bank account credentials, passwords, or other highly sensitive information through general contact forms.

Use designated secure document-upload features when instructed.

Information submitted before an attorney-client relationship exists is not automatically protected by attorney-client privilege.

9. Fees and Service Agreements

General Website access is free unless expressly stated otherwise.

Fees for document preparation or related services will be disclosed in a separate written agreement before services begin.

No service agreement is established merely by visiting the Website or submitting an inquiry.

Applicable service agreements must identify the authorized provider, services, costs, and required statutory consumer disclosures.

Additional government filing fees, postage, delivery expenses, and third-party costs will be disclosed where applicable.

We do not guarantee that any document or correspondence will produce a specific legal or financial result.

10. Cancellation and Refunds

Consumers receiving California LDA services have statutory cancellation rights.

Where California Business and Professions Code section 6410 applies, a client may rescind the LDA service contract within 24 hours after signing.

Upon valid rescission, fees must be returned in accordance with applicable law, subject only to legally permitted charges for services actually, necessarily, and reasonably performed with the client's knowing and express written consent.

Additional cancellation rights may apply if the provider fails to satisfy statutory requirements.

The separate written LDA contract controls service-specific cancellation procedures and must accurately disclose all applicable rights.

Nothing in these Website Terms limits any statutory consumer cancellation or refund right.

11. No Guarantees or Promises of Results

Zelix Services does not guarantee:

Elimination or reduction of debts
Acceptance of correspondence by creditors or third parties
Dismissal of lawsuits
Prevention of litigation
Successful resolution of disputes
Specific financial outcomes
Responses from recipients
Particular processing or completion times unless separately agreed upon

Results depend on circumstances outside our control, including client instructions, document accuracy, third-party decisions, and applicable legal requirements.

12. Website Availability

We work to maintain reliable Website functionality but cannot guarantee continuous, error-free, or uninterrupted access.

We may modify, suspend, or discontinue Website features for maintenance, security, or operational reasons.

Information on the Website may be updated to reflect changes in services or applicable requirements.

13. Privacy and Confidentiality

We recognize that visitors may submit sensitive personal and business information.

Our collection, use, sharing, retention, and protection of personal information are described in our separate Privacy Policy.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

We may share information with authorized service providers, the registered LDA providing the contracted service, or third parties as necessary for requested services and as permitted by law.

14. Electronic Communications

By providing your contact information, you authorize us to contact you regarding inquiries, requested services, account administration, document requests, and other transaction-related matters.

Optional promotional communications will be sent only where permitted by applicable law and subject to required consent and opt-out rights.

Consent to promotional communications is not required to submit an inquiry or obtain document preparation services.

15. Intellectual Property

Website content, logos, graphics, designs, text, and other original materials are owned by Zelix Services or used with authorization, except where otherwise indicated.

Visitors may use Website information for personal, lawful, noncommercial purposes.

Unauthorized reproduction, distribution, modification, or commercial exploitation of protected materials is prohibited.

16. Prohibited Website Activities

Users may not:

Submit false, fraudulent, or misleading information.
Upload malicious software or harmful content.
Attempt unauthorized access to Website systems.
Interfere with Website security or operation.
Impersonate another individual or business.
Use Website services for unlawful purposes.
Submit documents without the required legal authority or permission.

We may restrict access where reasonably necessary to prevent unlawful activity or protect Website systems.

17. Third-Party Websites and Services

The Website may link to independent attorneys, government agencies, document resources, payment processors, or other third-party services.

Such links do not necessarily constitute an endorsement.

Third-party services may operate under separate terms and privacy policies.

We are not responsible for the professional services, policies, or independently provided information of unrelated third parties, except as otherwise required by law.

18. Disclaimer of Website Warranties

To the extent permitted by law, the Website and general informational content are provided on an "as available" basis.

We do not warrant that every Website feature will be continuously accessible or free from technical errors.

This disclaimer does not eliminate any obligations, warranties, representations, or protections that cannot lawfully be waived.

19. Limitation of Liability

To the fullest extent permitted by applicable law, the Website operator shall not be liable for indirect or consequential damages arising solely from technical interruptions or unauthorized misuse of the Website.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, statutory violations, unlawful document preparation, or any other liability that cannot legally be excluded.

Any limitation of liability applicable to paid services must be separately addressed in the written service agreement and must comply with consumer protection laws.

20. Governing Law

These Website Terms shall be interpreted under the laws of the State of California, without depriving consumers of protections available under mandatory applicable law.

Any disputes shall be handled through courts with lawful jurisdiction, subject to applicable consumer rights.

These Terms do not require mandatory arbitration or waive the right to pursue legally available remedies.

21. Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on this page with a revised effective date.

Changes will apply prospectively and will not retroactively modify an existing client service agreement without legally effective consent.

Continued Website use after updated Terms become effective constitutes acceptance only to the extent permitted by applicable law.

22. California LDA Registration Disclosure

The authorized registered Legal Document Assistant providing covered services shall be identified in accordance with California Business and Professions Code section 6408.

Registered Legal Document Assistant: [Full legal name]

Business Address: [Registered business address]

Telephone: [Business telephone number]

LDA Registration Number: [Registration number]

County of Registration: [California county]

Registration Expiration Date: [Expiration date]

The applicable registered provider is not an attorney and cannot perform the legal services that an attorney performs.

The county clerk's registration of a Legal Document Assistant is not an endorsement or approval of the registrant's knowledge, experience, or service quality.

23. Contact Information

Questions regarding these Terms may be directed to:

Zelix Services

Website: https://zelixservices.com

Email: info@zelixservices.com

Phone: 424-371-7681

Address: 5850 Canoga Avenue, 4th Floor, Woodland Hills, CA 91367

Website Operator: [Full legal name of the business entity or individual operating the Website]

End of Website Terms of Use.

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